Specsavers Opticians Thornbury in Thornbury, England Closed now

Reviews about Specsavers Opticians Thornbury

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  2017-08-16, by Ian Jenkins
  I was quite taken by the deals available on a range of frames and the two for one scheme. I was particularly impressed by the Shop Manager Agi Dalach who was very helpful, informative and efficient.
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  2017-07-22, by Judi Covell
  Booked a contact lens check for the beginning of April. Went in and had an eye test!!! Told that I had to come back for a contact lens check. Returned a second time and had a consultation with Optician Number 2 - locum. Told they would order in a set of contact lenses. Told me they would ring me but e mailed e a week later. Told I had to book another appointment before I could collect them. Told to put them in half an hour before the appointment Arrived for my third appointment - Optician number 3 - again a locum and told they could not test them as I had only put them in half an hour before (which is what I had been told to do) and should have been wearing them since I collected them a week before. Told me they would order me another set and would ring me. No call after two weeks so rang again explaining I was going on holiday and was told by Connor that the contact lenses had arrived but he could not find them. Told him I was not at all happy with the service I had received so far and as I was going on holiday would need them urgently. He said he would explain to the 4th optician (who did actually work at Specsavers Thornbury) and ring me back a week ago.. 9 weeks later ...Still no call....no contact lenses and now going on holiday Not a happy customer